Organizational Profile: Vet Helpline India Pvt Ltd is a 23-year-old development consulting company. The company helps organizations conduct studies and implement development projects linked to animal health care, animal welfare, livestock development, food safety, and public health.

We are trying to address the development management-related challenges in veterinary service delivery and livestock development through multi-disciplinary team building. As an organic organization targeting only a niche segment of development consultancy, our venture has given a virtual platform to agriculture, social science, communication, information technology, human health, environment, and food sector experts to contribute beyond their organizational boundaries. This has helped the sharing of the experts’ hitherto hidden perspectives and institutional knowledge. Private institutions facilitating multidisciplinary team building are unique in the field of veterinary and livestock development in India. There is also limited general recognition at the field level of the need to engage with stakeholders beyond the veterinary profession for effective disease risk management and communication focusing on a system approach rather than firefighting. Our twenty-three years of experience and critical expertise in development planning, M&E, project management, capacity building, animal disease risk management, and livestock value chain development is instrumental in facilitating new team-building with every funded project and bringing out the best in our team. Our focus is always to excel in fostering collaboration between various stakeholders who may not be accustomed to working together. Our research and development activities related to public policy in veterinary service and livestock sector development acknowledge transdisciplinarity as an approach and aim at aptly integrating veterinary science with social science for sustainable development.
The network, experiences, and goodwill of the last several years have helped us position ourselves as a credible and emerging resource point for outsourcing animal health, welfare,  livestock development, and public health-related action research and development activities.

The company’s key clients include organizations such as UNCTAD, IFC of The World Bank Group, ILRI, FAO of UN, GALVmed, Government of Assam, and ASCI.

The company specializes in ‘Management of Veterinary Services,’ ‘Animal Disease Risk Management,’’ Value Chain Analysis ( Farm to Fork ),’ ‘Enterprise Development,’ ‘Knowledge Management’ and ‘M&E of development projects.’ In the year 2003, the company on mission mode (2003-2013) supported the establishment of FARMER (an acronym for Fellowship for Agri Resource Management and Entrepreneurship Research) – a northeast India focused non-profit network of multidisciplinary professionals.

Registration: The company was incorporated in the year 2000 under the Indian Companies Act -1956 ( Refer to Corporate Identification Number ( CIN): U85200AS2000PTC006298 )

Click Here to check the company master data and filing status at the website of Ministry of Corporate Affairs, Government of India.

Click the following link to download the Certificate of Incorporation, Registrar of Companies, Shillong, Meghalaya, India VetHelplineIndia_Certificate_of_Incorporation

Board of Directors: The following are members of the company’s Board of Directors:

• Dr.Miftahul Islam Barbaruah  ( Director Information Number -DIN  of Ministry of Company Affairs, GOI: 00158647)

Dr.Miftahul is a veterinarian and development management consultant by profession.

• Mr.Mubinul Islam Barbaruah ( Director Information Number -DIN – of Ministry of Company Affairs, GOI: 00158640)

Mr. Mubinul is a businessman, documentary filmmaker, and wildlife enthusiast.

• Ms. Fateha Haque Barbaruah ( Director Information Number -DIN of Ministry of Company Affairs, GOI: 00158657 )

Ms. Fateha is a teacher of English literature and a freelance editor

• Ms. Shahnaz Hussain (Director Information Number -DIN  of Ministry of Company Affairs, GOI: 01789430

Ms. Shahnaz is an eminent educationist with a specialization in early childhood care.

Click Here to check Director Master Data, Ministry of Corporate Affairs, Government of India.

Technical and managerial capabilities

The company has implemented several value chain studies, capacity development programs, enterprise support programs, and projects related to planning, organizational development, monitoring and evaluation of institutions, and specific programs/policies related to livestock sector development.

National governments, international agencies, and private sector enterprises are funding our projects. The company has the track record of managerial competencies needed to network, mobilize resources ( including partners ), engage with stakeholders, and communicate with clients/beneficiaries.

Geographical Experience:

As an organization, we have geographic experience of implementing projects in three South Asian countries viz. India, Bangladesh, and Nepal.

The Service Profile:

The following artwork is showing the service profile of the company:

The Service Profile of Vet Helpline India as presented by artist Mr.Rabin Bar ( Copyright: Vet Helpline India Pvt.Ltd.)

• Management of Veterinary Service Delivery

We conduct action researches and work with development agencies, producer companies, or cooperatives for Veterinary / Livestock service delivery focusing on institutional development, herd health, and community approach of problem-solving.

• Animal Disease Risk Management and Food Safety

We provide consultancy to state and national level agencies in participatory risk assessment, policy analysis, and development of communication strategy. We also work with companies, farmer and trader organizations to assist them in Business Continuity Management in the context of disasters and uncertainties.

• Livestock Value Chain Analysis

We conduct value chain analysis both to suggest ways for value chain up-gradation and to assist government agencies for people-centered risk-based control of animal diseases.

• Enterprise, Cluster, and Skill Development:

We assist government and non-government actors in agro-livestock cluster development, project design, capacity building of enterprises, and implementation of designed business development services.

• Knowledge Management

We assist institutions in conducting in-house training, implement appropriate technologies, publish e-books, mobile applications, social videos, e-learning courses, etc. aimed at improving the professional competency of animal health workers, animal / organizational productivity and quality of veterinary / livestock services.

• Monitoring and Evaluation of projects

We provide consultancy for the monitoring and evaluation of projects and policies primarily focusing on livestock and allied sectors.

Accounting head for various services:

Focusing on the Veterinary domain, the services of Vet Helpline India can be matched with the following Services Accounting Code (SAC)

Management Consulting, management services, and information technology services (SAC 99831)

Scientific and Technical Consulting Services (SAC 998393)

Interdisciplinary research services (SAC 99813)

Online content publication (SAC 99843)

Veterinary Services (SAC 99835) – mostly focusing on maintaining the health of livestock within an area.

Animal Husbandry Services (SAC 998612) – mostly operation of a farm animal production cluster on a fee or contract basis

Commercial training and coaching services (SAC 999293)

The core business and years in business

The core business of the company is development consultancy focusing on ‘Management of Veterinary Services,’ ‘Animal Disease Risk Management,” Value Chain Analysis,’ ‘Enterprise Development,’ ‘Knowledge Management,’ and ‘M&E of development projects.’ The company was established in the year 2000 and has been active in the field of consultancy for the last 20 years.

Employee Profile and policy for ensuring continuity of professional services:

We have only one full-time director who is primarily an integrator in contrast to other specialists and generalists working for the company as honorary and retainer consultants. Once considered for a project, we ensure legal agreement with consultants on mutually agreed deliverables with the timeline and described quality standards of outputs. A review of documented previous personal associations among the consultants and a pre-assessment of possible group dynamics are some of the factors that are taken into account while forming the team for an assignment. These arrangements to date have ensured minimum inconvenience due to the mid-project replacement of consultants. Being a registered limited liability company, the board of directors is responsible for the successful execution/continuity of service as per the contract.

Membership of industry organizations: We are an active member of :

• Confederation of Indian Industries (CII) – Assam Chapter

Standard policies to ensure quality interaction with clients ( External and Internal ) and outputs:

We represent a small organic organization targeting only a niche segment of development consultancy. The quality of project output and the goodwill of our client organizations are our prime assets. Since we operate in an organic mode, there are no written standard policies, procedures, or practices to ensure quality interaction with clients and output. As an organization, we generally do not take multiple assignments simultaneously, and preference is always given to short-term, relatively low-budget projects. This strategy is primarily due to the organic structure and nominal availability of full-time administrative support. The scope of innovation ( including testing of new knowledge ), the client’s reputation, geographical spread, and the project’s impact are crucial elements that determine our selection of projects. Since we are consciously targeting and positioning ourselves as a niche consulting firm for short-term -low-budget projects and the timely completion of a project is linked to new opportunities and incentives for the entire team, we are very focused on delivering quality output within the agreed timeframe. We do not have any standard social protection practices. However, we negotiate with external clients for our consultants’ personal security and well-being when they are required to implement projects in sensitive areas.